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Samir Jhaveri

Samir Jhaveri, born in Mumbai into a family of jewellers, was expected to join the family business. It was a well-established trade with loyal customers and a solid reputation. But Samir wanted something else. Even as a teenager, he was clear that he didn’t want to follow a set path. He wanted to do something of his own — something different.

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After completing his 10th standard, Samir made an unusual decision. He dropped out of formal education, not because of financial pressure, but because he was drawn to practical learning. He enrolled in a one-year course at Aptech, a computer institute, and that became the turning point in his life. He discovered a love for technology, and more importantly, he saw how it could change the way businesses worked.

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In the early 90s, Samir started giving corporate training on software tools like WordStar and Lotus 1-2-3 in Nariman Point, Mumbai’s business district. Soon, he moved into computer hardware and started assembling systems. In 1996, he got married to Dr. Abha Jhaveri, a homeopath who became his business partner too. From their bedroom, they began selling internet connectivity at a time when VSNL had a waiting period of over two months. Their solution offered instant internet, and it became popular very quickly.

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By 1999, Samir took another risk. He bought a server from the U.S. without any formal training in hosting or server management. His first client was given a simple offer: “If it works, you pay me.” It worked. They hosted their first website, and that’s how XcellHost was born — a small Indian company with a big vision.

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Over the years, XcellHost grew steadily. Samir didn’t take funding or borrow money from his family. He and his wife built the business with internal accruals and consistent reinvestment. Their mission was clear: to make advanced technology simple and affordable for MSMEs — micro, small, and medium businesses — in India and around the world.

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XcellHost didn’t try to compete with the big cloud giants directly. Instead, they focused on solving practical problems for growing businesses. Whether it was helping a manufacturing company move its Tally ERP to the cloud or offering secure backup solutions to a mid-sized trading firm, the approach was the same — understand the customer's needs and offer the right-fit technology.

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Today, XcellHost offers a wide range of services tailored to MSMEs:

  • Cloud hosting for Tally, Busy, and other ERPs
  • Public, private, and hybrid cloud infrastructure
  • Cybersecurity tools for endpoint protection, backup, and disaster recovery
  • AI-based productivity tools, WhatsApp automation, and digital marketing services
  • File sharing and remote desktop access
  • GPU Cloud for companies working with AI and high-performance computing
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With a strong focus on service quality and support, XcellHost has built a network of over 1,000 resellers and supports more than 10,000 customers across 50+ countries.

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The real shift came in 2014 when XcellHost lost ₹9 crores of turnover in a span of three months due to a few large clients being acquired. For many companies, that could have been the end. But for Samir, it was a chance to relook at everything.That’s when he started focusing on international expansion — especially in emerging markets like Africa and Southeast Asia. Unlike most Indian tech companies that either served local clients or large global corporates, XcellHost went after MSMEs in developing economies.

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Samir believed that the pain points of MSMEs in Kenya, Uganda, or Ghana were not very different from those in India. What they needed was affordable, reliable, and supported technology services. Going international in the MSME space isn’t easy. It means building trust in new cultures, handling infrastructure limitations, and staying cost-competitive. But Samir stayed committed. He travelled to these countries, met clients in person, and built partnerships with local players. This hands-on approach worked. Today, a significant part of XcellHost’s growth is coming from international MSME customers.

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Internally too, the company matured. Samir brought in professional advisors, hired a virtual CFO, and invested in tools to run the business digitally. He realised he couldn’t do everything himself and started building middle management to scale the company further. His wife, Dr. Abha Jhaveri, continues to play a key role in operations and HR. Their partnership — both personal and professional — has been central to the company’s long-term stability.

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Now, XcellHost is preparing for its next phase — expanding its GPU cloud offerings, deepening AI-based tools, and preparing for a public listing. But the mission hasn’t changed: to make high-quality technology accessible to MSMEs globally.

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Samir’s journey mirrors the story of many MSMEs in India. He started small, stayed committed through ups and downs, made smart pivots, and kept moving forward without compromising on values. He believes that every entrepreneur should learn to step back and work on the business, not just inside it. And that growth comes not just from effort, but from structure, systems, and strong teams.
XcellHost stands today as proof that an Indian company can build globally without losing its core focus — helping others grow.

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This is the third item's accordion body. It is hidden by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions. You can modify any of this with custom CSS or overriding our default variables. It's also worth noting that just about any HTML can go within the .accordion-body, though the transition does limit overflow.

This is the second item's accordion body. It is hidden by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions. You can modify any of this with custom CSS or overriding our default variables. It's also worth noting that just about any HTML can go within the .accordion-body, though the transition does limit overflow.

This is the third item's accordion body. It is hidden by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions. You can modify any of this with custom CSS or overriding our default variables. It's also worth noting that just about any HTML can go within the .accordion-body, though the transition does limit overflow.

This is the third item's accordion body. It is hidden by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions. You can modify any of this with custom CSS or overriding our default variables. It's also worth noting that just about any HTML can go within the .accordion-body, though the transition does limit overflow.

This is the third item's accordion body. It is hidden by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions. You can modify any of this with custom CSS or overriding our default variables. It's also worth noting that just about any HTML can go within the .accordion-body, though the transition does limit overflow.

This is the third item's accordion body. It is hidden by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions. You can modify any of this with custom CSS or overriding our default variables. It's also worth noting that just about any HTML can go within the .accordion-body, though the transition does limit overflow.

This is the third item's accordion body. It is hidden by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions. You can modify any of this with custom CSS or overriding our default variables. It's also worth noting that just about any HTML can go within the .accordion-body, though the transition does limit overflow.
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