Mr. Rushabh Shah's father and uncle, Mr. Harshad Shah and Mr. Mukesh Shah, founded Quality Chemical Industries. They began as a trading grading firm before expanding into manufacturing in 1990.
Quality Chemical Industries began with a limited product line. However, this was reason for concern because the industry they catered to was seasonal and cyclical. They took the decision to get into a diverse product range catering to different industries. This one important move helped them create the groundwork, and they now manufacture in 7+ verticals and serve 30+ applications.
Mr Rushabh Shah made the decision to join the family business and was formally inducted in 2002. Mr Rushabh spent his early years learning about product applications. He didn't come from a Chemistry background, but he picked it up quickly.
Mr Rushabh Shah took over operations and commercial development within 3-4 years of joining the company. He initially struggled to manage his team. The majority of them were fairly senior, and Mr Rushabh Shah had to deal with generational differences. Motivating the workforce and preparing them for the next stage of the company's growth was difficult. Mr Rushabh Shah allowed the team to reflect on their differences and contributed to the overall strength of the unit. He attempted to remove misconceptions and establish a more conducive work environment.
The second problem he faced was with the systems and processes. The company was expanding rapidly, but the systems and processes were not keeping up. Mr Rushabh Shah understood that if he did not pay attention to these issues, they would miss out on the growth potential.
From 2014 to 2016, he concentrated on process re-engineering. Mr Rushabh Shah hired an outside consultant and developed processes and systems to assist him in reaching the next major milestones. It is never easy to overhaul your systems and processes, but Mr Rushabh Shah understood and was very dedicated and patient in getting it done. Mr Rushabh Shah began his plant expansion project at the same time. He invested in cutting-edge technology and world-class machinery. The plant expansion was multifold, from a 1000 Sq mt setup to a gigantic 24000 Sq mt setup.
All of these changes began to bear fruit. Year on year, the company began to grow at a solid double-digit rate. When compared to other major players in the sector, their diverse portfolio provided them with significant stability. Quality Chemical Industries presently exports to over 15 countries and is pursuing an ambitious global expansion goal.
20 years
To be the successful and preferred supplier in the Specialty Chemicals segment.
There is no substitute to Hard Work. There is no free lunch.